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Written bySaba Laraib

Learn here about our refund policy.

Here is our updated refund policy:

If you are using an annual subscription, you will have 1 week to receive a full refund after your payment is processed. If you do not reach out in the allotted time, we will not issue a refund.

In the case of the monthly subscription, you will have 72 hours allotted to reach out and ask for a full refund after your payment is processed. We will not issue a refund if you don’t ask for a refund within the allotted time.

You can also cancel your account anytime, simply by reaching out to our customer support or sending an email at directly.

If you feel that you are facing a different problem, other than the ones stated above, please provide us with the following information, and we will gladly have a look at your request.

  1. The email address associated with your MyTrueTraffic account
  2. A detailed explanation of why you are requesting a refund.

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